Iespējas | LiveAgent
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LiveChat Inc.
Compare LiveChat Inc. with LiveAgent.
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Intercom
Compare Intercom with LiveAgent.
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Zendesk
Compare Zendesk with LiveAgent.
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Olark
Compare Olark with LiveAgent.
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Rating
Overall software ratings from verified users on Capterra.
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4.7
LiveAgent received an overall rating of 4.7 out of 5 by verified users on Capterra.
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4.6
LiveChat Inc. received an overall rating of 4.6 out of 5 by verified users on Capterra.
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4.5
Intercom received an overall rating of 4.5 out of 5 by verified users on Capterra.
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4.3
Zendesk received an overall rating of 4.3 out of 5 by verified users on Capterra.
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4.5
Olark received an overall rating of 4.5 out of 5 by verified users on Capterra.
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Ease of use
Ease of use ratings from verified users on Capterra.
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4.6
LiveAgent is rated 4.6 out of 5 for ease of use by verified users on Capterra.
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4.7
LiveChat Inc. is rated 4.7 out of 5 for ease of use by verified users on Capterra.
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4.4
Intercom is rated 4.4 out of 5 for ease of use by verified users on Capterra.
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4.3
Zendesk is rated 4.3 out of 5 for ease of use by verified users on Capterra.
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4.7
Olark is rated 4.7 out of 5 for ease of use by verified users on Capterra.
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Customer support
Customer support ratings from verified users on Capterra.
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4.7
LiveAgent is rated 4.7 out of 5 for customer support by verified users on Capterra.
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4.6
LiveChat Inc. is rated 4.6 out of 5 for customer support by verified users on Capterra.
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4.3
Intercom is rated 4.3 out of 5 for customer support by verified users on Capterra.
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4.2
Zendesk is rated 4.2 out of 5 for customer support by verified users on Capterra.
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4.6
Olark is rated 4.6 out of 5 for customer support by verified users on Capterra.
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Value for money
Price to value ratings from verified users on Capterra.
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4.7
LiveAgent is rated 4.7 out of 5 for product value vs price by verified users on Capterra.
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4.5
LiveChat Inc. is rated 4.5 out of 5 for product value vs price by verified users on Capterra.
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4.0
Intercom is rated 4.0 out of 5 for product value vs price by verified users on Capterra.
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4.1
Zendesk is rated 4.1 out of 5 for product value vs price by verified users on Capterra.
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4.5
Olark is rated 4.5 out of 5 for product value vs price by verified users on Capterra.
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Price
Software price in USD per agent per month.
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$9-$49/month/agent
The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month.
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$19-$59/month/agent
The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month.
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$39-$49/month/agent
The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month.
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$49-$99/month/agent
The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month.
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$19/month/agent
The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month.
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Canned responses
Create pre-defined answers to frequently asked questions that can be deployed with a single click.
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LiveAgent offers canned responses.
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LiveChat Inc. offers canned responses.
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Intercom offers canned responses.
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Zendesk offers canned responses.
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Olark offers canned responses.
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Customizable branding
Option to use a white label (branding free)
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LiveAgent offers customizable branding.
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LiveChat Inc. offers customizable branding.
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Intercom offers customizable branding.
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Zendesk offers customizable branding.
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Olark offers customizable branding.
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Geo-targeting
Send your website visitors personalized chat invitations or display custom multilingual chat buttons based on their geographic location.
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LiveAgent offers geo-targeting.
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LiveChat Inc. offers geo-targeting.
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Intercom offers geo-targeting.
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Zendesk offers geo-targeting.
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Olark offers geo-targeting.
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Offline form
Enable website visitors to contact you outside of business hours through offline chat forms that are instantly converted into tickets and can be answered during business hours.
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LiveAgent offers offline forms.
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LiveChat Inc. offers offline forms.
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Intercom does not offer offline forms.
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Zendesk offers offline forms.
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Olark offers offline forms.
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Proactive chat
Automatically invite your website visitors to chat based on pre-defined rules.
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LiveAgent offers proactive chat invitations.
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LiveChat Inc. offers proactive chat invitations.
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Intercom offers proactive chat invitations.
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Zendesk offers proactive chat invitations.
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Olark offers proactive chat invitations.
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Screen Sharing
Screen sharing between customers and agents for faster problem resolution.
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LiveAgent offers screen sharing.
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LiveChat Inc. offers screen sharing.
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Intercom does not offer screen sharing.
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Zendesk does not offer screen sharing.
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Olark does not offer screen sharing.
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Transfers/Routing
Automatically route, or manually transfer chats to agents that are best equipped to answer customer questions.
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LiveAgent offers chat transfers/chat routing.
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LiveChat Inc. offers chat transfers/chat routing.
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Intercom offers chat transfers/chat routing.
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Zendesk offers chat transfers/chat routing.
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Olark offers chat transfers/chat routing.
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Third-party Integration
Integrations with popular software, tools, and networks, such as social media, CRMs, or payment processors.
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LiveAgent offers third-party integrations.
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LiveChat Inc. offers third-party integrations.
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Intercom offers third-party integrations.
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Zendesk offers third-party integrations.
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Olark offers third-party integrations.
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Message sneak peek
A real-time view of what the customer is typing into the chat box.
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LiveAgent offers message sneak peeks.
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LiveChat Inc. offers message sneak peeks.
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Intercom does not offer message sneak peeks.
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Zendesk does not offer message sneak peeks.
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Olark does not offer message sneak peeks.
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Unlimited chat history
There's no limit to the number of chat transcripts that are saved and can be retrieved at any time.
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LiveAgent offers unlimited chat history.
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Only in $39+/month plans
In LiveChat Inc. unlimited chat history is not available in the $19 per agent per month plan.
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Intercom offers unlimited chat history.
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Zendesk offers unlimited chat history.
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Olark offers unlimited chat history.
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Unlimited visitor monitoring
There’s no limit to the number of website visitors that you can monitor.
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LiveAgent offers unlimited visitor monitoring.
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LiveChat Inc. offers unlimited visitor monitoring.
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Intercom offers unlimited visitor monitoring.
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Zendesk offers unlimited visitor monitoring.
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Olark offers unlimited visitor monitoring.
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Chat tags
Add tags to any conversation to view its contents at a glance or to make it easier to find.
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LiveAgent offers chat tagging/chat tags.
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Only in $39+/month plans
In LiveChat Inc. chat tags are not available in the $19 per agent per month plan.
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Intercom offers chat tagging/chat tags.
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Zendesk offers chat tagging/chat tags.
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Olark offers chat tagging/chat tags.
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Pārvērtiet mājaslapas apmeklētājus maksājošos klientos ar personalizētu tērzēšanas aicinājumu, pamatojoties uz CRM ieskatiem un uzvedības izsekošanu.
Atrodiet, kuru lapu klients apmeklē, cik ilgi un kā viņs nokļuva Jūsu mājaslapā.
Nokopējiet un ievietojiet mūsu koda daļu savā mājaslapā, lai sāktu izsekošanu un tērzēšanu ar Jūsu mājaslapas apmeklētājiem reāllaikā.
Izvēlieties tērzēšanas pogas, tērzēšanas logus, kā arī pirmstērzēšanas un bezsaistes formas no mūsu galerijas vai izvēlieties savu ar pielāgotu CSS kodu.
Nodrošiniet savus klientus ar pašapkalpošanās rīkiem, kas ir iebūvēti tieši Jūsu tērzēšanas logrīkā. Samaziniet jautājumu biļešu skaitu un palieliniet pārdošanu ar mūsu tiešsaistes tērzētavas alternatīvu sākot jau šodien!
Mūsu tiešsaistes tērzētavas alternatīva ir par 100% pielāgojama un mērogojama, pat ja esat uz reklāmas ceļa vai sezonāli Jūsu pieprasījums krīt.
LiveAgent apvieno izcilu tiešsaistes tērzētavu, biļešu sistēmu un automatizāciju, kas ļauj mums sniegt ārkārtīgu atbalstu mūsuklientiem.
Peter Komornik, CEO
Jo labākās tiešsaistes tērzētavas alternatīvas piedāvā papildu funkcijas bez papildu maksas!
Salīdziniet LiveAgent tiešraides tērzēšanu ar konkurentu tērzēšanas logrīkiem un uzziniet, kurš no tiem nodrošina labāku cenas un vērtības attiecību jūsu palīdzības dienestam.
Tiešsaistes čata programmatūra
Paceliet savu klientu apkalpošanu nākamajā līmenī ar LiveAgent, vadošo tiešsaistes čata programmatūru. Bez iestatīšanas maksas un kredītkartes, piedāvā bezmaksas izmēģinājumu. Nodrošiniet izcilu klientu pieredzi ar ātro čata logrīku un uzlabotām funkcijām. Pārvērtiet mājaslapas apmeklētājus par klientiem un risiniet pieprasījumus reāllaikā. Iegūstiet pilnīgu piekļuvi čatu vēsturei un analīzēm, palielinot klientu piesaisti un noturēšanu. Sāciet bezmaksas izmēģinājumu jau šodien!
Meklējat alternatīvu Birdseed?
Atklājiet, kāpēc LiveAgent ir labākā Birdseed alternatīva! Izmantojiet vairāk nekā 175 funkcijas, tostarp tiešsaistes čatu, e-pasta integrāciju un zvanu centra atbalstu, lai uzlabotu klientu apkalpošanu. Nav uzstādīšanas maksas, nav kredītkartes prasību, un jūs varat atteikties jebkurā laikā. Sāciet bezmaksas izmēģinājumu un uzziniet, kā LiveAgent var palielināt apmierinātību un reklāmguvumus jūsu uzņēmumam!
Vai meklējat LiveChat alternatīvu?
LiveAgent piedāvā vairāk nekā 175 funkcijas un ātrāko tērzēšanas logrīku, nodrošinot vienkāršu migrāciju no LiveChat bez maksas.
Meklējat alternatīvu Kustomer?
LiveAgent ir lieliska Kustomer alternatīva ar pieejamām cenām, lielisku pieteikumu apstrādes sistēmu, kā arī ar lielu komunikācijas kanālu skaita atbalstu.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team