Vai meklējat vienkāršāku un efektīvāku risinājumu klientu atbalstam? LiveAgent piedāvā uzticamu biļešu sistēmu, integrāciju ar vairākiem kanāliem, vairāk nekā 175 funkcijas un vairāk nekā 40 integrācijas.
Paceliet savu Helpdesk uz nākamo līmeni, izmantojot LiveAgent.
LiveAgent palielina klientu apmierinātību & amp; uzlabo reklāmguvumu līmeni.
Ietaupiet naudu! LiveAgent ir rentablāks salīdzinājumā ar citiem Halīdzības dienesta risinājumiem.
Vairāk nekā 175 funkcijas, lai padarītu jūsu darbu vieglāku un patīkamāku.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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SolarWinds
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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SolarWinds doesn't offer ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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SolarWinds doesn't offer Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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SolarWinds doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
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SolarWinds offers self-service portal in plan for $23/agent/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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SolarWinds doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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SolarWinds doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Instagram integration.
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SolarWinds doesn't offer a Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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SolarWinds doesn't offer a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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SolarWinds offers knowledge base in plan for $23/agent/month.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum in Ticket plan for $15/agent/month.
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SolarWinds offers customer forum in plan for $23/agent/month.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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SolarWinds offers automation and rules in plan for $48/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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SolarWinds offers API functions in plan for $84/agent/month.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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SolarWinds doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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SolarWinds doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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SolarWinds offers unlimited history in plan for $23/agent/month.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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SolarWinds doesn't offer unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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SolarWinds doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
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SolarWinds offers unlimited tickets/mails in plan for $23/agent/month.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording in All-inclusive plan for $39/agent/month.
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SolarWinds offers unlimited call recording in plan for $23/agent/month.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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SolarWinds offers unlimited 24/7 support in plan for $23/agent/month.
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Ja jūs meklējat galīgo risinājumu palīdzības dienesta programmatūrai, meklēšana, iespējams, jau ir beigusies. LiveAgent ir viss nepieciešamais, lai nodrošinātu vislabāko iespējamo klientu atbalstu.
Uzticama biļešu sistēma aptver visus svarīgos kanālus-e-pastu , tiešraides tērzēšana, sociālie mediji (pat Instagram), zvanu centrs un zināšanu bāze. Izmantojot LiveAgent, jūs būsit patiesi gatavs jebkuram.
Tiešraides tērzēšana ir būtisks klientu apkalpošanas rīks. Tas ļauj jūsu klientiem gandrīz uzreiz sazināties ar jums, izmantojot jūsu vietnes logrīku. Tas ir lielisks papildinājums klientu atbalstam.
LiveAgent ir ātrākais tiešsaistes tērzēšanas logrīks ar tērzēšanas ātrumu 2,5 sekundēs. Zibenīgi atbildiet saviem klientiem!
Lai iegūtu vairāk noderīgu rīku, jums nav jāmaksā daudz. LiveAgent piedāvā trīs lieliskus maksas plānus, kas ir aprīkoti ar noderīgiem rīkiem, funkcijām un integrācijām. Viss, kas jums jādara, ir izvēlēties sev piemērotāko.
LiveAgent cenas arī ļauj iegādāties atsevišķas funkcijas ja vēlaties pievienot kaut ko papildus. Lai uzzinātu vairāk, skatiet mūsu cenu plānus.
LiveAgent ir visvairāk pārskatītā un visaugstāk novērtētā palīdzības dienesta programmatūra MVU 2020. gadā. Palieciet tuvāk saviem klientiem un palīdziet viņiem ātrāk, izmantojot LiveAgent.
Vai vēlaties uzzināt, kā mēs salīdzinām ar citiem populāriem programmatūras risinājumiem? Apskatiet mūsu salīdzināšanas lapas un atklājiet visu, ko varam piedāvāt.
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Vai meklējat LiveChat alternatīvu?
LiveAgent piedāvā vairāk nekā 175 funkcijas un ātrāko tērzēšanas logrīku, nodrošinot vienkāršu migrāciju no LiveChat bez maksas.
Uzziniet, kāpēc LiveAgent ir vislabākā Hiver alternatīva tirgū! Piedāvājam 24/7 klientu apkalpošanu bez uzstādīšanas maksas un kredītkartes nepieciešamības. LiveAgent apvieno vairākus kanālus vienā platformā, nodrošinot efektīvu klientu saziņu. Sāciet 30 dienu bezmaksas izmēģinājumu jau šodien un uzlabojiet savu palīdzības dienestu ar mūsu daudzkanālu risinājumu.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team