LiveAgent piedāvā 10 šķiršanās e-pasta sagataves, lai uzlabotu klientu atbildes rādītājus. Izmēģiniet bezmaksas versiju un uzziniet vairāk par efektīvu komunikāciju ar klientiem.
Šķiršanās e-pasts ir viens no visefektīvākajiem pārdošanas e-pastiem, ko varat izmantot, ja jūsu potenciālais klients ir “kļuvis vēss” un neatbild uz vairākiem jūsu sekojošajiem mēģinājumiem. Ja tas tiek izdarīts pareizi, šķiršanās e-pasti var palīdzēt uzlabot atbildēšanas rādītājus un atgriezt šos “aukstos interesentus” jūsu pārdošanas ciklā un noslēgt darījumus, kas pretējā gadījumā, iespējams, tiktu zaudēti.
Saskaņā ar Katarīnes Dīrumas (Katharine Derum), HubSpot vecākās pārdošanas vadītājas, sniegto informāciju, viņas komanda uz šķiršanās e-pastiem saņem 33% atbildes. Nav brīnums, ka šāda veida e-pasti kļūst arvien populārāki starp pārdevējiem B2B vidē. Lūk, īss ieskats par to, kas patiesībā ir šis šķiršanās e-pasts, kā arī 10 e-pasta sagataves, ko varat izmantot savās pārdošanas kampaņās.
Šķiršanās e-pasts ir pēdējais e-pasts, kas jums būtu jānosūta potenciālajam pircējam, ja pēc kāda zināma laika neesat neko no tā saņēmis (vai vispār neesat neko saņēmis), lai izprovocētu atbildi. Tas būtībā kalpo kā rīcības modeļa izjaucējs, lai iegūtu atbildi no neatbildoša, lēni reaģējoša potenciālā pircēja, jo vairums no viņiem ir pārsteigti, saņemot no pārdevēja e-pastā “ardievas”. Citiem vārdiem sakot, tā ir uzņēmuma atkāpšanās vēstule, ko uzņēmums nosūta klientam, kas drīz kļūs par bijušo. Lai gan lielākā daļa šķiršanās e-pastu neatvedīs klientus, to sūtīšanai ir daži būtiski iemesli:
Ņemiet vērā, ka tas nav tas pats, kas rakstīt atkāpšanās vēstuli, tāpēc nejauciet tās.
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Šķiršanās e-pasti var būt efektīvi gan izejošajiem sekojumiem (kad nosūtāt “aukstos” e-pastus potenciālajiem klientiem, kas iepriekš nav mijiedarbojušies ar jums), gan ienākošajiem sekojumiem (kad sūtāt e-pastu potenciālajiem klientiem, kuri kādā brīdī ir izrādījuši interesi par jūsu piedāvājumu). Neatkarīgi no konkrētā gadījuma šīs 10 šķiršanās e-pasta sagataves var kalpot par izejas punktu jūsu pēdējajai ziņai neatbildošajiem potenciālajiem klientiem.
Apologies if my level of persistence has become annoying.
I recently spoke with you about how we can help you with [your value proposition], and at that time it seemed as if we fit your needs. Since then, however, my attempts to reach you have failed. Would you let me know if this is still an opportunity you are interested in?
If I don’t hear back from you by end of the day on Friday, I will assume you would like me to close the file on this opportunity for now. If that is the case, I completely understand and hope that we may be of service to you in the future.
Regards,
[YOUR SIGNATURE]
I’ve reached out to you a few times over the past six months about [your value proposition], but haven’t been able to get a hold of you. I understand that you may be busy, and I hate to bother you further if this is of no interest at all.
If anything changes, feel free to get back in touch and we can schedule a call.
Thanks,
[YOUR SIGNATURE]
I hope you’re well. I’ve tried to connect several times to discuss [your product/ service] as a solution for [their challenge]. I haven’t heard back from you, so I’m guessing the timing isn’t right, or you’ve gone in a different direction.
If you’re still interested, do let me know. If not, I’ll stop reaching out and wish you all the best with [their objective]. My contact information is below if anything changes for you.
Regards,
[YOUR SIGNATURE]
I thought we were like two peas in a pod, but I totally get it. The timing just isn’t right for us, or [your product/service] isn’t a priority at the moment.
If it ever makes sense to reconnect, shoot me an email.
Cheers!
[YOUR SIGNATURE]
I’ve reached out to you a few times recently, but I understand that nobody likes being ambushed with random emails. The truth is, I really believe you’d be interested in what [your product/ service] can offer your team.
When we spoke last, you mentioned a few key areas that you were looking to improve:
1. [Value proposition #1]
2. [Value proposition #2]
3. [Value proposition #3, etc]
Are these still priorities for you? If I don’t hear back from you within this week, I’ll assume this isn’t the right time to continue our conversation and I’ll stop reaching out.
Best,
[YOUR SIGNATURE]
I hope things are well at [their company].
When we last spoke it seemed like [your product/ service] was a fitting solution for [their challenge]. Since I haven’t heard back from you in a while, I assume the timing isn’t right or you have gone in a different direction.
I won’t bug you again about this, but I did want to leave you with a bit of information about [something relevant to their goal].
[Resource 1]
[Resource 2]
[Resource 3]
I hope this helps you achieve [their specific goal]. I won’t reach out again but please feel free to get in touch if you ever need help with [what you provide], I’d be happy to reconnect.
Wishing you all the best,
[YOUR SIGNATURE]
I’m in the process of cleaning up my sales pipeline, but I wanted to check with you one last time before I close your file. Since I haven’t heard from you in a while, I’m guessing you’re super busy or your priorities have changed.
If you aren’t interested, do I have your permission to close your file? If you are still interested in how we can help you achieve [specific goals], what do you recommend as the next best step?
P.S. You can book a demo on the following link, and I’ll show you what [your product/ service] can do for you: link to a demo
Cheers!
[YOUR SIGNATURE]
I’ve been reaching out because I see a tremendous opportunity for your team to [reach specific goals] with [your product/ service]. I don’t want to be a bother, and from my ignored messages I’m sensing that’s the case.
I’ll check back in six months or so unless you let me know you’re ready to evaluate sooner.
Best,
[YOUR SIGNATURE]
I don’t want to keep bombarding you with emails, but my job is to follow up persistently on strong potential matches for [your company], like [their company], which is why I’ve continued to hustle.
However, I haven’t heard back from you yet, and that tells me one of the three things:
You’re all set with [business need] and I should stop bothering you.
You’re still interested but haven’t had the time to get back to me yet.
You’ve fallen and can’t get up and, in that case, I’ll call 911 for you…
Please let me know which one it is because I’m starting to worry that it might be No. 3.
Regards,
[YOUR SIGNATURE]
I’ve reached out to you a few times over the past couple of months to continue our discussion on how [your product/ service] could help you to achieve [their objective].
But it’s starting to feel a little lonely over here… I don’t want to hassle you with more emails if you’ve decided to put off the decision or go with another solution.
If you’re still interested in exploring [your product/ service], let’s reconnect. If not, I guess this really is goodbye.
All the best,
[YOUR SIGNATURE]
Handle difficult conversations with ease and ensure a smooth transition for both parties involved
Say goodbye to customer service complications with LiveAgent's break-up templates.
Atklājiet LiveAgent e-pasta šablonus, kas palīdzēs jums ātri un efektīvi veidot uzņēmuma e-pasta kampaņas. Pielāgojiet šablonus klientu apkalpošanai, atzinībai un atsauksmēm, lai uzlabotu klientu pieredzi un samazinātu atbildes laiku. Iepazīstieties ar mūsu padomiem un šabloniem e-pastu iesākšanai un noslēgšanai, kā arī uzlabojiet klientu apmierinātību ar pārdomātām šablonu sagatavēm. Apmeklējiet mūs un uzlabojiet savas komunikācijas prasmes jau šodien!
Pēcpārdošanas e-pasta sagataves
Atklājiet, kā pēcpārdošanas e-pasta sagataves var nostiprināt klientu lojalitāti un veicināt atkārtotus darījumus. Iegūstiet 10 efektīvas veidnes, kas palīdzēs veidot ilgtermiņa attiecības un uzlabot klientu pieredzi. Uzziniet, kā optimizēt jūsu e-pasta mārketinga stratēģiju ar LiveAgent!
E-pasta sagataves nosūtīšanai pēc pasākuma
Nosūtiet e-pastu pēc pasākuma, lai uzzinātu, kā paticis jūsu pasākums. Lai uzrakstītus iedvesmojošas vēstules, skatiet mūsu bezmaksas sagataves e-pastu nosūtīšanai pēc pasākuma.
Pirmspārdošanas e-pasta sagataves
Atklājiet, kā pirmspārdošanas e-pasta sagataves var uzlabot jūsu izpārdošanas kampaņu rezultātus, piesaistot jaunus klientus un palielinot esošo lojalitāti. Izmantojiet šīs pielāgojamās sagataves, lai sasniegtu jaunas mērķauditorijas un palielinātu pārdošanas rādītājus īstermiņā. Izvēlieties LiveAgent, lai maksimāli izmantotu savu mārketinga stratēģiju!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.
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