Vai meklējat vienkāršāku un efektīvāku risinājumu palīdzības dienestam? LiveAgent ir saņēmis jūsu atbalstu. Sniedziet atbalstu, izmantojot visus svarīgos saziņas kanālus, izmantojot uzticamu programmatūras risinājumu. Mums ir viss-e-pasts, tiešraides tērzēšana, sociālie mediji, zvanu centra atbalsts un zināšanu bāze.
Lasiet tālāk un uzziniet, kāpēc jums vajadzētu izvēlēties LiveAgent kā Help Desk risinājumu.
LiveAgent palielina klientu apmierinātību & amp; uzlabo reklāmguvumu līmeni.
Samaziniet aģentu darba laiku un atrisiniet vairāk klientu jautājumu, pateicoties mūsu universālajai iesūtnei.
Izmantojot vairāk nekā 175 Help Desk funkcijas, atbalsta sniegšana būs īsta lieta.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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LiveHelpNow
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing in Ticket plan for $15/agent/month.
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LiveHelpNow offers ticketing in plan for $21/agent/month.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
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LiveHelpNow offers Live Chat in plan for $21/agent/month.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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LiveHelpNow doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
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LiveHelpNow offers Self-Service portal in plan for $21/agent/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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LiveHelpNow offers a Facebook integration in plan for $21/agent/month.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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LiveHelpNow offers a Twitter integration in plan for $21/agent/month.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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LiveHelpNow doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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LiveHelpNow doesn't offer a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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LiveHelpNow offers knowledge base in plan for $21/agent/month.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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LiveHelpNow doesn't offer customer forum.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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LiveHelpNow offers automation and rules in plan for $21/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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LiveHelpNow offers API functions in plan for $21/month.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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LiveHelpNow doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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LiveHelpNow doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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LiveHelpNow doesn't offer unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
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LiveHelpNow offers unlimited websites in plan for $36/agent/month.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
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LiveHelpNow offers unlimited chat buttons in plan for $36/agent/month.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
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LiveHelpNow offers unlimited tickets/mails in plan for $36/agent/month.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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LiveHelpNow doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
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LiveHelpNow offers unlimited 24/7 support in plan for $36/agent/month.
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Pārejiet klientu atbalstu uz nākamo līmeni. LiveAgent piedāvā labākos rīkus un funkcijas, lai palīdzētu nodrošināt lielisku klientu atbalstu. Uzticama tiketu pārdošanas sistēma sakārto visu jūsu saziņu neatkarīgi no tā, vai tā ir e -pasts, tiešraides tērzēšana vai pat sociālie mediji, piemēram, Instagram un Facebook.
LiveAgent ir vairāk nekā 175 funkcijas un vairāk nekā 40 integrāciju lai atvieglotu darbplūsmu.
Tiešraides tērzēšanas logrīks ir viens no labākajiem veidiem, kā ļaut klientiem sazināties ar jums. Tas viss ir saistīts ar tūlītēju saziņu, un tāpēc tam vajadzētu būt pēc iespējas ātrākam.
LiveAgent ir ātrākais tiešsaistes tērzēšanas logrīks ar tērzēšanas ātrumu 2,5 sekundēs. Sniedziet atbalstu zibens ātrumā.
Lielam klientu atbalstam nav jāsabojā jūsu budžets. LiveAgent ir trīs lieliski apmaksāti plāni, kas sniedz jums labākos rīkus un funkcijas klientu atbalsta nodrošināšanai. Izvēlieties sev piemērotāko.
LiveAgent ir visvairāk pārskatītā un visaugstāk novērtētā Help Desk programmatūra MVU 2020. gadā. Palieciet tuvāk saviem klientiem un palīdziet viņiem ātrāk, izmantojot LiveAgent.
Vai vēlaties uzzināt, kā mēs salīdzinām ar citiem populāriem risinājumiem? Apskatiet mūsu salīdzināšanas lapas un atklājiet visu, ko varam piedāvāt.
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Palīdzības dienesta programmatūra aģentūrām
Uzlabojiet klientu apkalpošanu ar LiveAgent – visaugstāk novērtēto programmatūru aģentūrām, kas samazina operatīvos uzdevumus!
Palīdzības dienesta programmatūra e-komercijas nozarei
Uzlabojiet savu e-komercijas klientu apkalpošanu ar LiveAgent, augstāk novērtēto palīdzības dienesta programmatūru. Piedāvājot 14 vai 30 dienu bezmaksas izmēģinājumu, LiveAgent palīdz uzlabot atbildes laiku, klientu lojalitāti un samazināt iepirkumu groza pamešanu. Pievienojieties vairāk nekā 21 000 uzņēmumu un sniedziet neaizmirstamu klientu atbalstu!
Atklājiet labāko tiešraides tērzēšanas alternatīvu
Labākās tiešsaistes tērzētavas alternatīvas ietver noteiktu funkciju kopumu, kas nodrošinās Jums panākumus. Atrodiet īsto jau šodien!
Vai meklējat LiveChat alternatīvu?
LiveAgent piedāvā vairāk nekā 175 funkcijas un ātrāko tērzēšanas logrīku, nodrošinot vienkāršu migrāciju no LiveChat bez maksas.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team