Simtiem alternatīvu risinājumu ļauj sniegt atbalstu saviem klientiem, taču tikai daži piedāvā vairāk par 175 palīdzības dienesta funkcijām.
Esam sagatavojuši sarakstu ar visnepieciešamākajām palīdzības dienesta programmatūras daļām, ieskaitot e-pastu biļešu sistēmu, tiešsaistes tērzētavu, zvanu centru, sociālo tīklu atbalstu un citas populāras funkcijas.
Mēs iesakām Jums izmēģināt LiveAgent uz savas ādas, lai saprastu, vai tas atbilst Jūsu vajadzībām. Tas ir bezmaksas, bet iestatīšana aizņem līdz 5 minūtēm.
Skatiet, kā LiveAgent izskatās saslīdzīnājumā ar citiem vadošajiem alternatīvu risinājumiem tirgū.
Pilnībā caurspīdīgi, bez slēptas informācijas.
Features | LiveAgent
Try the best help desk alternative for free! No credit card required.
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Zendesk
Zendesk competitor.
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Freshdesk
Freshdesk competitor.
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LiveChat
LiveChat competitor.
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Intercom
Intercom competitor.
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Ticketing
Connects with multiple lines of communication (such as email, live chat, a call center, or social media) to streamline all messages, and allow users to respond to them from the ticketing software.
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Small
$9/month/agent
Included in the Small plan that costs $9 per agent per month. All prices are in USD.
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Professional
$59/month/agent
Included in the Professional plan that costs $59 per agent per month. All prices are in USD.
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Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
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Starter
$19/month/agent
Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
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Starter
$79/month/agent
Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
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Live Chat
A native live chat widget that can be deployed on your site and used for real-time communication with your website visitors.
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Medium
$29/month/agent
Included in the Medium plan that costs $29 per agent per month. All prices are in USD.
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Add-on
$15-59/month/agent
Available as an Add-on feature for $15-59 per month. All prices are in USD.
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Garden
$45/month/agent
Included in the Garden plan that costs $45 per agent per month. All prices are in USD.
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Starter
$19/month/agent
Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
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Enterprise
On-demand pricing
Included in the plans with pricing on demand.
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Built-in Call Center
A virtual call center with a centralized dashboard for making, receiving, and managing calls.
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Large
$49/month/agent
Included in the Large plan that costs $49 per agent per month. All prices are in USD.
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Add-on
$45/month/agent
Available as an Add-on feature for $45 per month. All prices are in USD.
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Estate
$85/month/agent
Included in the Estate plan that costs $85 per agent per month. All prices are in USD.
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LiveChat doesn't offer this feature
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Intercom doesn't offer this feature
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Facebook & Twitter
An integration that fetches all Tweets, comments, mentions, and Facebook messages and transforms them into tickets that can be answered directly from the software.
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Add-on
$39/month/account
Available as an Add-on feature for $39 per month per account, or in Large plan for $49/month/agent. All prices are in USD.
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Team
$25/month/agent
Included in the Team plan that costs $25 per agent per month. All prices are in USD.
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Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
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LiveChat doesn't offer this feature
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Enterprise
On-demand pricing
Included in the plans with pricing on demand.
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Rules & Automation
Automation rules that can be implemented to speed up customer support processes.
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Small
$9/month/agent
Included in the Small plan that costs $9 per agent per month. All prices are in USD.
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Team
$25/month/agent
Included in the Team plan that costs $25 per agent per month. All prices are in USD.
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Garden+Add-on
$45/month/agent
Included in the Garden plan that costs $45 per agent per month, or can be added on. All prices are in USD.
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LiveChat doesn't offer this feature
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Enterprise
On-demand pricing
Included in the plans with pricing on demand.
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Business Hours & SLAs
A feature that enables you to manage and monitor SLA logs, SLA compliance, and set business hours.
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Small
$9/month/agent
Included in the Small plan that costs $9 per agent per month. All prices are in USD.
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Professional
$59/month/agent
Included in the Professional plan that costs $59 per agent per month. All prices are in USD.
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Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
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LiveChat doesn't offer this feature
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Intercom doesn't offer this feature
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Audit Logs
An activity log that records all actions done within the help desk system.
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Large
$49/month/agent
Included in the Large plan that costs $49 per agent per month. All prices are in USD.
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Zendesk doesn't offer this feature
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Estate
$65/month/agent
Included in the Estate plan that costs $65 per agent per month. All prices are in USD.
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LiveChat doesn't offer this feature
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Intercom doesn't offer this feature
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Unlimited History
An unlimited ticketing viewing history. (You don't lose access to tickets after a certain time period.)
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Small
$15/month/agent
Included in the Small plan that costs $9 per agent per month. All prices are in USD.
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Team
$25/month/agent
Included in the Team plan that costs $25 per agent per month. All prices are in USD.
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Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
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Team
$39/month/agent
Included in the Team plan that costs $39 per agent per month. All prices are in USD.
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Starter
$79/month/agent
Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
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Remove Branding
Option to use a white label (branding free).
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Add-on
$19/month/agent
Available as an Add-on feature for $19 per month. All prices are in USD.
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Zendesk doesn't offer this feature
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Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
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Business
$59/month/agent
Included in the Business plan that costs $59 per agent per month. All prices are in USD.
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Intercom doesn't offer this feature
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24/7 Personalized Success Team
A dedicated customer success team that's assigned to you and available to help 24/7 365 across all communication channels.
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Small
$9/month/agent
Included in the Small plan that costs $9 per agent per month. All prices are in USD.
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Zendesk doesn't offer this feature
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Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
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Starter
$19/month/agent
Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
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Intercom doesn't offer this feature
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Jūsu palīdzības dienesta sistēma vairs nepilda savu mērķi? Atgrieziet sava biznesa dzīvību ar LiveAgent. Dodiet tam iespēju ar 14 dienu bezmaksas izmēģinājumu.
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Vēlaties uzzināt, kā mēs vērtējam citus populāros palīdzības dienesta risinājumus? Ieskatieties mūsu salīdzinājuma lapās un atklājiet visu, ko mēs piedāvājam.
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Vai meklējat LiveChat alternatīvu?
LiveAgent piedāvā vairāk nekā 175 funkcijas un ātrāko tērzēšanas logrīku, nodrošinot vienkāršu migrāciju no LiveChat bez maksas.
Meklējat alternatīvu CallPage?
Atrast labāku klientu pārvaldības risinājumu par izdevīgu cenu? Izvēlieties LiveAgent kā alternatīvu CallPage! Piedāvājam plašu funkciju klāstu, tostarp e-pasta kontus, sociālo mediju atbalstu un ātrāko tērzēšanas logrīku tirgū. Sāciet bezmaksas izmēģinājumu jau šodien un uzlabojiet savu klientu apkalpošanu!
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Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.
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Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team